Returns
Returns Policy
Items must be returned unworn, in pristine condition with the original purchase receipt and in the original packaging. Due to hygiene reasons, we do not accept returns on pierced items.
Personalised Items are not returnable. If you have any problems regarding a personalised item email us.
Fragrances are none returnable once opened.
Buyer is responsible for return Postage costs.
These terms do not affect your legal rights to return the goods under the Sale of Goods Act.
How to return an item:
If you wish to return goods, you have a duty to keep them in your possession and to take reasonable care of them until you return them.
Please contact us at customer.service@silverperks.co.uk if you would like to return your order, we will give you instructions on how to return your item. Goods must be returned in their original condition, including immediate packaging, within 14 days. Once we have received the item/items and assessed the items The card or paypal account you used to pay with will be refunded within 28 days.
Items must be returned unworn, in pristine condition with the original purchase receipt and in the original packaging. Due to hygiene reasons, we do not accept returns on pierced items.
Personalised Items are not returnable. If you have any problems regarding a personalised item email us.
Fragrances are none returnable once opened.
Buyer is responsible for return Postage costs.
These terms do not affect your legal rights to return the goods under the Sale of Goods Act.
How to return an item:
If you wish to return goods, you have a duty to keep them in your possession and to take reasonable care of them until you return them.
Please contact us at customer.service@silverperks.co.uk if you would like to return your order, we will give you instructions on how to return your item. Goods must be returned in their original condition, including immediate packaging, within 14 days. Once we have received the item/items and assessed the items The card or paypal account you used to pay with will be refunded within 28 days.
